Practice Policies

 


Consultations

Dr Rando’s appointments are generally made each 15 to 30 minutes depending on the type of consultation that you require.

Initial Consulations

Your first appointment with the doctor will require a valid referral from your GP, a Specialist or from an Emergency Doctor. A higher fee is charged for your initial consultation as extra time is allocated for this visit.

Subsequent Consultation

You may be required to return for follow-up appointments to discuss investigation results and to review your management. These consultations are usually shorter in length and a lower fee is charged.

Postoperative Consultation

During the postoperative period, the cost of visiting the doctor is included in the operation fee. The period this applies varies according to the surgery and is determined by the Medicare Benefits Schedule.

Payment

You will be required to pay for your consultation at the time of the visit. You may pay with cash, cheque, EFTPOS or credit card (MasterCard and Visa only). You will need to pay the full cost of the consultation and then take the invoice to Medicare for a rebate. If you possess a concession card, please notify our reception staff as a discounted rate applies. Should your condition be a WorkCover or Third Party approved injury, you must provide your claim number, or you will incur the cost of the consultation.

What to bring

  • Referral letter
  • X-Rays, scans and other relevant investigations
  • Medicare card / DVA card
  • Health Fund card
  • WorkCover or Insurance details
  • Any relevant previous operation records
  • Any related information from other health professionals

 


Surgery

Upon review by Dr Rando, it may be necessary for you to undergo surgery. Dr Rando will speak with each patient individually to discuss their options, the potential benefits of the surgery and the risks involved. A decision is then made conjointly with the patient as to whether surgery is required.

It is important to note that all surgery has risks. Any operation, no matter how simple, can make your condition worse. The decision to have your surgery is based on comparing the risks of your surgery against the severity of your problem and the likely benefits.

Once a decision has been made, Dr Rando’s secretary will organise your surgery and assist you with the arrangements. Dr Rando currently performs all of his procedures at Allamanda Private Hospital.

If at any stage during the process, you require additional information or support, please do not hesitate to contact us on (07) 5526 4488.

 


Financial

If you require an operation, then Dr Rando’s secretary will be able to provide you with an estimated cost for your surgery.

Dr Rando’s standard fee is based on the Australian Medical Association recommended fee. This means that in most instances there will be a portion of your surgical fee which will not be covered by Medicare or your health fund. Coverage for various operations can vary greatly depending on the insurance company involved. If you possess a concession card, please notify the reception staff, as a reduced rate will apply.

Please note that reception staff are unable to give quotes for surgery over the phone. This information is only available once you have seen Dr Rando.

For Orthopaedic operations done in a private hospital, there is a fee for:

  • Dr Rando
  • The Assistant
  • The Anaesthetist
  • Allamanda Hospital
  • There may be radiology fees
  • There may be a need for visits to a Physiotherapist or Hand Therapist

Dr Rando’s secretary will be able to provide you with information to assist you in this area.